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FAQ's Info

    How long will it take to receive my order?
    -Order processing time is 2 to 3 days. 
    -Once shipped, most domestic orders take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal service. 
    -International shipping delivery times may vary between 2 and 4 weeks depending on the country.
    -You will be emailed a tracking number once your order has been shipped!


    What happens if an item that I ordered is out of stock?
    -In the event that the item you purchased happens to be out of stock and the inventory didn't reflect accurately we will contact you and issue you a full refund immediately. 

    What is this store's return and exchange policy?
    -All sales are final. No refunds or exchanges. Please read Returns Policy for more details.

    Do you accept orders placed outside of the US? 
    -Yes. We ship worldwide to every country in the world.

     

    The item that I want is showing as "sold out" is it going to be back in stock?

    -Contact us by emailing us a picture of the item you're interested in and we'll let you know within 24 hours if (and when) it's going to be back in stock.


    What is your Privacy Policy?
    -We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and you will not receive marketing emails from us just because you have placed an order in the past. We will not e-mail you in the future unless you have given us your consent or it is directly relevant to an order you have placed.


    -The type of information we will collect about you includes: your name, address and email address. These are collected Paypal/Shopify  for the strict intention of processing your order and will not be used for any other purpose, nor will they be disclosed to a third party.


    -As Paypal processes all payments, we have no access to any credit card numbers or bank details at any point. This information which we hold will be held securely in accordance with our internal security policy and the law.


    -If you have any questions about your privacy, please don't hesitate to contact us at lovemechokeme@gmail.com